Privacy Policy

Updated: 15th June, 2023.


This Privacy Policy describes how PayDeet Limited ("PayDeet," "we," "our," or "us") collects, uses, and protects the personal information of users ("you" or "your") who access and use the PayDeet services. Protecting your privacy is important to us, and we are committed to safeguarding your personal information in compliance with applicable data protection laws.

Collection of Personal Information

1.1 Information You Provide: When you create an account and use the PayDeet services, we collect personal information such as your name, contact details, banking information, and any other information you voluntarily provide.

1.2 Usage Information: We may collect information about your use of the PayDeet services, including transaction details, device information, IP addresses, and log data. This information helps us improve our services and enhance the user experience.

1.3 Cookies and Similar Technologies: We may use cookies and similar technologies to collect information about your interactions with our website or mobile application. These technologies help us personalize your experience, analyze usage patterns, and improve our services.

Use of Personal Information

2.1 Service Provision: We use your personal information to provide and improve the PayDeet services, including processing transactions, verifying identities, and offering customer support.

2.2 Communication: We may use your contact information to communicate with you about your account, transaction updates, security alerts, and promotional offers. You can opt out of receiving marketing communications at any time.

2.3 Legal Compliance: We may use your personal information to comply with applicable laws, regulations, and legal processes, including preventing fraud, money laundering, or other illegal activities.

Information Sharing

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, fraud prevention agencies, and customer support providers. These service providers are contractually obligated to handle your personal information securely and confidentially.

3.2 Business Partners: We may share your personal information with our trusted business partners for joint marketing or promotional activities. However, we will obtain your consent before sharing your information for such purposes.

3.3 Legal Requirements: We may disclose your personal information if required by law, court order, or governmental authority. We may also disclose information to protect our rights, safety, or property, or to enforce our Terms and Conditions. such purposes.

Data Security

4.1 Security Measures: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage can be guaranteed as 100% secure. We strive to maintain the security of your information but cannot guarantee absolute security.

4.2 Retention Period: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

5.1 Access and Correction: You have the right to access and update your personal information held by PayDeet. You can review and modify your account information within the PayDeet platform or by contacting our customer support.

5.2 Data Subject Requests: You have the right to request the deletion, restriction, or portability of your personal information, subject to legal limitations. Please contact our customer support to submit a data subject request.

International Transfers

6.1 Data Transfers: Your personal information may be transferred to and processed in countries outside of your residence or the European Economic Area (EEA), where data protection laws may differ. We will ensure appropriate safeguards are in place to protect your information when transferred internationally.

Children's Privacy

7.1 PayDeet services are not intended for children under the age of 16. We do not knowingly collect personal information from individuals under 16 years of age. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete the information promptly.

Changes to the Privacy Policy

8.1 We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review the Privacy Policy periodically for any updates. We will notify you of any material changes by email or through our website or mobile application.

If you have any questions or concerns regarding this Privacy Policy, please contact PayDeet customer support.